Before you have an account
1
Try the playground
Ask MITHUNAI’s own assistant a question at play.mithunai.com, with no account and nothing kept. It answers only from MITHUNAI’s public documentation.You see: an answer with the page it came from, or a plain statement that the documentation does not cover your question. About 1 minute.
2
Get access
Request access, or accept an invitation from a colleague whose organisation already uses MITHUNAI. There is no instant sign-up: a person sets up each new organisation and its first Owner. To start the conversation, book a demo.You see: an email that lets you sign in, or one that lets you accept your seat and choose a password. A person reviews each request, so it is not instant. See Invitations.
Your first cited answer
1
Sign in once
Sign in at app.mithunai.com. The same account is your way into every MITHUNAI product; Chat already lets you straight in, and the rest is in beta.You see: Home, with every product on your account and what needs you. Open Knowledge to find the Set up your first answer checklist. About 1 minute. See Sign in once.
2
Connect your first source
In Sources → Connect source, add your documentation site, a sitemap, a GitHub repository or a file. Fetching and indexing run in the background; you can leave the page. If a source fails, it says why and offers a re-sync.You see: the source with “N of M documents indexed”, then marked ready. About 2 minutes, then minutes for a small site and longer for a large one. See Sources and Ingestion.
3
Ask and check the citations
Select Set up and ask a question in the checklist. That creates an assistant over your knowledge with the default settings, which you can change later in Customizations. Then ask a real question in the Playground and open each citation.You see: an answer with numbered sources that open the passage they came from, or “I don’t know” when your content does not cover the question. About 2 minutes. See Configure an assistant and How answers work.
Live, with your team
1
Put it on your website, API or MCP
Under Integrations → Website widget, enter your website’s address, paste one line into your site and select Check my website. Or create an API key and call the API from your backend, or connect an AI tool over MCP (beta, read-only).You see: the Ask AI button on your own site. About 10 minutes. See Deploy.
2
Invite your team
Owners and Administrators invite colleagues from Settings → Members → Invite by email, choosing each person’s role. Each gets a link, valid once for seven days, to choose their own password.You see: each invitation listed until it is accepted, then the person in Members. About 1 minute a person. Invitations need your deployment to send email; until it can, the operator creates accounts. See Invitations.
Then, with the same account
Once your assistant is live, the console’s Dashboard shows What’s next with a card for each of these that your organisation can use. A card appears only where that product is switched on for you.Chat
A chat workspace with your knowledge in every thread: sign in once, switch on Knowledge, and get
cited answers. Available.
AI search visibility
How AI engines answer your buyers’ questions, and who they recommend. Beta, off by default, not
yet run against a real AI engine.
AI employees
MITHUNAI Team: Support, IT service desk, DevOps, Marketer, Sales and Finance employees that do
routine work and ask a person before they act. Beta, off by default.
Gateway
One endpoint in front of your model providers. For platform administrators, and for Owners and
Administrators where a deployment allows it.