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You sign in to MITHUNAI once, with one account, and that sign-in carries you into every MITHUNAI product: MITHUNAI RAG, Chat, the Gateway, Agents and Team. Signing out of any one of them signs you out of all of them, on every device. This is in beta: Chat already signs in only through your MITHUNAI account, and the rest arrives with the update described under What changes when your deployment updates.

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How signing in works

Your MITHUNAI account is one email address and password, and the console at app.mithunai.com holds the only place you type it. Every other product sends you there and back.
  1. Open a product from More in MITHUNAI in the console’s sidebar, or go straight to its address.
  2. The product sends you to the MITHUNAI sign-in.
  3. If you are already signed in to the console in that browser, you are not asked again: you go straight back, signed in, with your organisation and role.
  4. If you are not, you sign in once, and every other product you open afterwards lets you straight in.
If a sign-in is refused, the product shows a Sign in button rather than sending you round again, so a refusal never loops. Each product still checks that you belong where it serves: see Who each product admits.

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How signing out works

Once your deployment has the update, signing out of any MITHUNAI product ends every session your account holds: Two things to know before you rely on it:
  • Sign-out is per account, not per browser. Signing out on your laptop also signs you out on your phone and every other device. There is no “sign out of this browser only”.
  • The same happens when access is taken away. Resetting your password, or being removed from an organisation, ends your sessions in every product in the same way.
A product that is unreachable at the moment you sign out keeps its session until that session expires on its own. A local break-glass account that an operator has opened on Agents or the Gateway is not a MITHUNAI account and is not signed out.

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What works today

On the hosted service today:
  • Chat signs in only through your MITHUNAI account.
  • Agents and the Gateway offer the MITHUNAI sign-in, and each still shows an email-and-password form of its own. Use the single sign-on button, not the form.
  • Signing out of one product does not yet sign you out of the others.
  • MITHUNAI RAG is in the console at app.mithunai.com.
  • MITHUNAI Team is in beta and switched off by default. See MITHUNAI Team.

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What changes when your deployment updates

The update is built and tested in each product. When your deployment takes it:
  • Agents and the Gateway close their own password forms and send you straight to the MITHUNAI sign-in, without a click.
  • One sign-out reaches every product, as described under How signing out works.
  • MITHUNAI RAG moves to its own address, rag.mithunai.com. Your old addresses keep working, and the widget, the HTTP API and MCP keep theirs; see MITHUNAI RAG.
Nothing needs doing on your side. If a product does not let you in when you expect it to, tell your MITHUNAI contact.
Last modified on November 7, 2026