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GET
Get an AI-employee task
Returns one task. Another organisation’s task returns 404.
AI employees are in beta. Every route answers 404 unless your deployment has switched the beta on. A tool with no saved connection reaches nothing: an approved action on it is recorded as not_sent, with the draft to use by hand (Connect your tools). See AI employees.
string
required
The task’s id.

Response

string
required
The task’s ID.
string
required
support, itsm, devops, marketer, sales or finance.
string
required
waiting_for_approval or done.
string
required
ISO 8601.
string
required
Who handed the work over.
object
required
The work as it arrived: title, body, requester, channel, reference, service, assistant_id.
object[]
required
The steps, in order: description, kind (read or action) and, for an action, its action_id.
object[]
required
Every action it proposed, in the shape Approve an action returns.
Last modified on November 3, 2026