End one live MITHUNAI support session

DELETE

support-access

sessions

{session_id}

curl --request DELETE \
  "$MITHUNAI_URL/arukz/api/v1/support-access/sessions/9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d" \
  --header "Authorization: Bearer $MITHUNAI_API_KEY"

import os

import requests

session_id = "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d"
response = requests.delete(
    f"{os.environ['MITHUNAI_URL']}/arukz/api/v1/support-access/sessions/{session_id}",
    headers={"Authorization": f"Bearer {os.environ['MITHUNAI_API_KEY']}"},
    timeout=30,
)
response.raise_for_status()
print(response.json()["end"])

// From your backend. Never send an API key to a browser.
const sessionId = '9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d'
const response = await fetch(
  `${process.env.MITHUNAI_URL}/arukz/api/v1/support-access/sessions/${sessionId}`,
  {
    method: 'DELETE',
    headers: { Authorization: `Bearer ${process.env.MITHUNAI_API_KEY}` },
  },
)
console.log((await response.json()).end)

{
  "id": "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d",
  "staff_name": "Priya Raman",
  "staff_email": "priya.raman@mithunai.com",
  "reason": "Ticket 4821: ingestion reports success but the assistant abstains",
  "started_at": "2026-09-26T09:14:02.118374+00:00",
  "expires_at": "2026-09-26T10:14:02.118374+00:00",
  "end": "revoked"
}

{ "code": "authorization_error", "message": "You are not allowed to perform this action." }

{ "code": "not_found", "message": "The requested resource was not found." }

End one support session. Requires the owner or administrator role. Use this to stop a single session while leaving support access on. To stop every session and prevent new ones, set allowed to false with Allow or withdraw support access instead. It takes effect on the session’s next request. The staff member is not signed out of anything of their own; what ends is the authority that session carried into your organisation. A session in another organisation answers 404, identically to a session id that does not exist. This is deliberate: it is not a way to confirm that support is inside somebody else. The response is the ended session rather than 204, so you can read its end without a second request. It stays in history on Read support access.

string

required

The session’s id (UUID), as returned in active[].id.

Response

string

required

The session id.

string

required

The staff member’s name, captured when the session opened.

string

required

The staff member’s email, captured when the session opened.

string

required

The reason they gave for opening it.

string

required

When the session opened, ISO 8601 in UTC.

string

required

When the session would have expired, ISO 8601 in UTC.

string | null

required

Why it stopped. revoked when you ended it.

curl --request DELETE \
  "$MITHUNAI_URL/arukz/api/v1/support-access/sessions/9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d" \
  --header "Authorization: Bearer $MITHUNAI_API_KEY"

import os

import requests

session_id = "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d"
response = requests.delete(
    f"{os.environ['MITHUNAI_URL']}/arukz/api/v1/support-access/sessions/{session_id}",
    headers={"Authorization": f"Bearer {os.environ['MITHUNAI_API_KEY']}"},
    timeout=30,
)
response.raise_for_status()
print(response.json()["end"])

// From your backend. Never send an API key to a browser.
const sessionId = '9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d'
const response = await fetch(
  `${process.env.MITHUNAI_URL}/arukz/api/v1/support-access/sessions/${sessionId}`,
  {
    method: 'DELETE',
    headers: { Authorization: `Bearer ${process.env.MITHUNAI_API_KEY}` },
  },
)
console.log((await response.json()).end)

{
  "id": "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d",
  "staff_name": "Priya Raman",
  "staff_email": "priya.raman@mithunai.com",
  "reason": "Ticket 4821: ingestion reports success but the assistant abstains",
  "started_at": "2026-09-26T09:14:02.118374+00:00",
  "expires_at": "2026-09-26T10:14:02.118374+00:00",
  "end": "revoked"
}

{ "code": "authorization_error", "message": "You are not allowed to perform this action." }

{ "code": "not_found", "message": "The requested resource was not found." }

Last modified on September 26, 2026

⌘I

curl --request DELETE \
  "$MITHUNAI_URL/arukz/api/v1/support-access/sessions/9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d" \
  --header "Authorization: Bearer $MITHUNAI_API_KEY"

import os

import requests

session_id = "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d"
response = requests.delete(
    f"{os.environ['MITHUNAI_URL']}/arukz/api/v1/support-access/sessions/{session_id}",
    headers={"Authorization": f"Bearer {os.environ['MITHUNAI_API_KEY']}"},
    timeout=30,
)
response.raise_for_status()
print(response.json()["end"])

// From your backend. Never send an API key to a browser.
const sessionId = '9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d'
const response = await fetch(
  `${process.env.MITHUNAI_URL}/arukz/api/v1/support-access/sessions/${sessionId}`,
  {
    method: 'DELETE',
    headers: { Authorization: `Bearer ${process.env.MITHUNAI_API_KEY}` },
  },
)
console.log((await response.json()).end)

{
  "id": "9b1deb4d-3b7d-4bad-9bdd-2b0d7b3dcb6d",
  "staff_name": "Priya Raman",
  "staff_email": "priya.raman@mithunai.com",
  "reason": "Ticket 4821: ingestion reports success but the assistant abstains",
  "started_at": "2026-09-26T09:14:02.118374+00:00",
  "expires_at": "2026-09-26T10:14:02.118374+00:00",
  "end": "revoked"
}

{ "code": "authorization_error", "message": "You are not allowed to perform this action." }

{ "code": "not_found", "message": "The requested resource was not found." }

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End one live MITHUNAI support session

Response

​Response

Response