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PUT
Change the approval policy
By default every action that changes something in another system needs a person. You can let some kinds run without one, such as opening a ticket. Locked rules cannot be changed, and asking to returns 400. Requires owner or admin.
AI employees are in beta. Every route answers 404 unless your deployment has switched the beta on. A tool with no saved connection reaches nothing: an approved action on it is recorded as not_sent, with the draft to use by hand (Connect your tools). See AI employees.
object
required
Action type to true (needs a person) or false (may run without one), for example {"itsm.ticket.create": false}.

Response

The policy now in force, in the shape Get the approval policy returns.
Last modified on November 3, 2026