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GET
List coverage gaps to answer
Beta. Each item is a coverage gap: questions your assistants declined, or whose answers were rated unhelpful, grouped when they ask the same thing. It is the same read as List unanswered questions with group=true, over the newest 200 rows of the window, without the gaps you dismissed. Gaps are ordered by how many times they were asked, then by how recently. See Proposed answers. An item never says who asked, in which conversation or from which channel. Every read is recorded in your organization’s audit trail. Requires the owner or admin role.
string
default:"30d"
Trailing window ending now: 7d, 30d or 90d. Any other value returns 400.
string
Limit the results to one assistant (UUID). A malformed ID returns 400; an ID from another organization matches nothing.

Response

object
required
The window searched: start and end, ISO 8601 in UTC.
string
required
How similar questions were grouped: meaning, partial or wording, as on the unanswered list.
integer | null
required
How many gaps were left out because you dismissed them. null when dismissals could not be read, in which case none were left out.
object[]
required
Last modified on November 7, 2026